Help - FAQs
Getting Started
- How do I become a ZoomIn member?
- Can I become a ZoomIn member through the mail or over the phone?
- How do I sign in to my ZoomIn account?
Understanding Your Account
- I forgot my password. What should I do?
- How do I update my personal information?
- How do I change my ZoomIn email preferences?
Uploading and Storing Photos
- How much does it cost to store my photos on ZoomIn?
- How do I upload my photos to ZoomIn?
- How long does it take to upload photos?
Zoomini Book
- How many photos can I include in my Zoomini Book?
- Can I make a Zoomini Book from any of my photos or just one album at a time?
- What if I change my mind about the photos I chose for my Zoomini book? Can I change them?
Zoomin Calendar
- How many photos can I include in my Calendar?
- I thought there were 12 months in a year. Why do you give me 13 months in a calendar?
- I make a ZoomIn Calendar from any of my photos or just one album at a time?
ZoomIn Points
Viewing Photos
- How do I view my photos on ZoomIn?
- How do I view my friend's photos?
- Do I have to register to view my friend's photos?
Editing and Organizing Photos
Sharing Photos
- What does it mean to "share photos"?
- Who can I share my photos with?
- Can I share more than one Album at a time?
Purchasing Prints
- How do I purchase prints from ZoomIn?
- When I try to purchase prints it says "Not Recommended" next to one of my prints - what does this mean?
- How much do your prints cost?
Order Status
